Frequently Asked Questions / All

How do I book?

Secure your spot by completing payment on SmartShanghai. Once payment is made, the event organizer will contact you to confirm your booking. Further details, including trip specifics, schedules, and any additional information, will be provided. Any remaining balance must be paid directly to the event organizer. Please ensure payment is completed as per the instructions provided by the organizer to confirm your participation.

How do I book?

Secure your spot by completing payment on SmartShanghai. Once payment is made, the event organizer will contact you to confirm your booking. Further details, including trip specifics, schedules, and any additional information, will be provided. Any remaining balance must be paid directly to the event organizer. Please ensure payment is completed as per the instructions provided by the organizer to confirm your participation.

What if I need to cancel my booking?

Cancellation policies may vary depending on the trip. Please refer to the specific trip details for more information. If the trip is canceled due to unsafe conditions (e.g., severe weather) or organizer issue, participants will receive a full refund.

How do I book?

Secure your spot by completing payment on SmartShanghai. Once payment is made, the event organizer will contact you to confirm your booking. Further details, including trip specifics, schedules, and any additional information, will be provided. Any remaining balance must be paid directly to the event organizer. Please ensure payment is completed as per the instructions provided by the organizer to confirm your participation.

What if I need to cancel my booking?

Cancellation policies may vary depending on the trip. Please refer to the specific trip details for more information. If the trip is canceled due to unsafe conditions (e.g., severe weather) or organizer issue, participants will receive a full refund.

Is there a guide on the trip?

Yes, trips include a local guide and team leaders who will assist participants throughout the trip, ensuring safety and providing information about the area.

What if I need to cancel my booking?

Cancellation policies may vary depending on the trip. Please refer to the specific trip details for more information. If the trip is canceled due to unsafe conditions (e.g., severe weather) or organizer issue, participants will receive a full refund.

How do I book?

Secure your spot by completing payment on SmartShanghai. Once payment is made, the event organizer will contact you to confirm your booking. Further details, including trip specifics, schedules, and any additional information, will be provided. Any remaining balance must be paid directly to the event organizer. Please ensure payment is completed as per the instructions provided by the organizer to confirm your participation.

What if I need to cancel my booking?

Cancellation policies may vary depending on the trip. Please refer to the specific trip details for more information. If the trip is canceled due to unsafe conditions (e.g., severe weather) or organizer issue, participants will receive a full refund.

Is there a guide on the trip?

Yes, trips include a local guide and team leaders who will assist participants throughout the trip, ensuring safety and providing information about the area.