Three days on the Bund with a lineup that swings from global jazz heavyweights to Chinese musical theatre stars, anime-scene headliners, and breakout indie bands. Add in a street market, solid food, and a bit of chaos. It's a mixed bag, in a good way.

Event Rules

1. Entry Times

October 17 (Friday)

• VIP ticket earliest entry: 3pm
• All other ticket types earliest entry: 4pm

October 18 (Saturday) & October 19 (Sunday)

• VIP ticket earliest entry: 11am
• All other ticket types earliest entry: 12pm

Entry closes at 8pm daily.

2. Prohibited Items

To ensure safety and a great experience for all attendees, the following are strictly not allowed into the venue:

1. Pets and dangerous items, including:
   • Firearms, knives, slingshots, crossbows, and other controlled weapons
   • Lighters, cold fireworks, firecrackers, smoke bombs, and other flammable or explosive materials
2. Bulky or disruptive items, such as:
   • Tents, folding chairs, inflatable sofas, picnic mats, and large luggage (exceeding 55×35cm)
   • Flagpoles, banners, LED signs, laser pointers
   • Photography equipment that may disrupt the viewing experience, including tripods, selfie sticks, ring lights, drones
3. Outside food and drinks, including alcohol, are strictly prohibited.

3. Refund Policy

• Full refund: Requests made before October 10
• 70% refund: Requests made between October 10 – 13 (inclusive)
• 50% refund: Requests made between October 14 – 16 (inclusive)
• No refund: Requests made after 00:00 on October 17

Important Notes:

• Refund requests must be submitted via the official ticketing platform. Late requests will not be accepted.
• Refunds are typically processed within 7–15 business days, depending on the payment provider.

4. Friendly Reminders

• Real-name ticketing: Entry requires the ID used when purchasing the ticket (e.g. Chinese ID card, passport, Mainland Travel Permit for Hong Kong/Macau/Taiwan residents, residence permits, or permanent resident cards for foreigners).
  For IDs other than the Chinese national ID, please proceed through the manual check-in lane.
• Children Policy: All children must hold valid tickets. Children under 3 years old will not be admitted.

Please plan ahead, follow all on-site rules, and enjoy a safe and unforgettable music festival experience!

• Jazz & Concerts
• Live Music
• Nightlife